Request account deletion.

CradleSync will let every account holder initiate deletion and understand what it means for shared family care records.

Privacy boundary. This website does not collect or save account, baby, family, health, medicine or care information. Production deletion requests will be started securely inside the signed-in app.

Before you request deletion

Deleting an account is permanent after any disclosed cancellation period. The production app will first ask you to sign in again and explain the exact records affected.

  1. Review or export information you want to keep.
  2. Transfer sole-admin responsibility if another parent still needs the family.
  3. Review active caregiver memberships and pending invitations.
  4. Manage any Apple subscription separately.

Shared family records

Care information can involve more than one person. Your private adult profile and credentials will be deleted unless retention is legally required. Where authorised family members still need shared care history, CradleSync may replace your profile details with limited contributor wording while preserving necessary event and medicine audit history under the approved retention policy.

If you are the last admin, the production flow will offer family deletion or an approved ownership transfer. Exact retention and backup-expiry periods will be shown before confirmation.

How to request deletion

The production app will provide an authenticated Privacy & Data screen where the signed-in account holder can start, review and confirm deletion. No deletion request or private account information will be entered or saved on this public website.

Questions only

You may email [email protected] for general privacy guidance. Do not include baby, health, medicine, care-log, invitation-code or other private family information in email.

Apple subscriptions

Deleting CradleSync data does not cancel an auto-renewable subscription managed by Apple. The production flow will show the subscription status and provide a direct route to Apple’s subscription management before deletion is confirmed.

For privacy or deletion questions, email [email protected].

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