Before you request deletion
Deleting an account is permanent after any disclosed cancellation period. The production app will first ask you to sign in again and explain the exact records affected.
- Review or export information you want to keep.
- Transfer sole-admin responsibility if another parent still needs the family.
- Review active caregiver memberships and pending invitations.
- Manage any Apple subscription separately.
How to request deletion
The production app will provide an authenticated Privacy & Data screen where the signed-in account holder can start, review and confirm deletion. No deletion request or private account information will be entered or saved on this public website.
You may email [email protected] for general privacy guidance. Do not include baby, health, medicine, care-log, invitation-code or other private family information in email.
Apple subscriptions
Deleting CradleSync data does not cancel an auto-renewable subscription managed by Apple. The production flow will show the subscription status and provide a direct route to Apple’s subscription management before deletion is confirmed.
For privacy or deletion questions, email [email protected].
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